We attempt to keep prices stable throughout the life of the catalogue. Prices are correct at the time of going to print and are subject to alternation at any time without prior notice. Prices quoted are in pounds sterling. Quotations will be valid for 30 days unless otherwise stated.
Occasionally CHIROPODY EXPRESS LTD may have to change or remove products or change sizes and quantities due to reasons beyond our control.
All prices exclude VAT. Vat is chargeable at the prevailing rate at the time of order. A VAT exemption certificate must be supplied where applicable.
For all new customers first order payment is required at the time of ordering. After the first order a 30-day credit account will be opened. All accounts are payable strictly 30 days from date of invoice. All goods remain the property of CHIROPODY EXPRESS LTD until paid for in full. All cheques should be made payable to Chiropody Express Ltd with your account and invoice number on the reverse. Credit card and BACS payment are also accepted.
ACCOUNT NUMBER: 71062565 SORT CODE: 40-42-11
Customers whose account is more than 60 days overdue will have their credit facilities suspended which will result in goods only being dispatched when paid for in full. All accounts over 90 days overdue will be passed to a debt collecting agency resulting in the customer incurring all collection and court costs. We also reserve the right to charge 2.5% interest per month until payment is received.
We use a UK based courier for mainland UK (except Scottish Highlands) and Royal Mail / Parcelforce for all other deliveries. If you request Parcelforce for a UK mainland delivery a surcharge may be applied. Saturday morning and timed deliveries are available and will be charged at cost. Some items are subject to additional carriage cost. Some items are subject to additional carriage costs – please ask at the time of ordering.
Charges for packing, postage and handling are as follows and are all excluding VAT:
UK Mainland [except Scottish Highlands]
Under £85.00 - £5.75
Over £85.00 - Free
Scottish Highlands & Isles / Northern Ireland
Under £85.00 - £23.00
£85.00 - £105.00 - £18.00
Isle of Wight
Under £85.00 - £23.00
£85.00 - £250.00 - £18.00
Isles of Scilly & Isle of Man
Under £85.00 - £23.00
£85.00 - £250.00 - £18.00
Southern Ireland and Europe
Carriage charged at cost
Carriage for equipment
Carriage will be charged at cost
CHIROPODY EXPRESS LTD is a wholesale dealer [license No WL27533]. Under the medicines act for pharmaceuticals, *P* goods which have been outside the control of our premises for more than 3 days cannot be returned to stock other than for the following reasons:
• In response to a product recall from the manufacturer
• Where products are alleged to be faulty or damaged
• To correct an error in delivery or ordering
All goods must be returned in the original packaging within 14 days accompanied by the invoice and account number. Any product returned for whatever reason must be packed in such a way as to minimise the incidence of damage in transit. Failure to comply may result in an extra charge being levied if goods are damaged upon receipt. A 10% re-stocking fee will be made for any goods being returned after 14 days.
Note – Our returns policy does not apply to special non-stock purchases unless prior authorisation has been granted.
We must be notified of shortages and delivery errors within 3 working days of delivery and replacement goods will be sent. Damaged goods will be replaced immediately and said goods must be returned before a credit note can be issued.
Most parcels will arrive within 1 – 3 working days, if you have not received your order within 3 days please contact the customer service department (please allow 7 days for items posted). Parcels that are lost in transit will be replaced.
Confirmation of customers qualification in the use of anaesthetic must be provided before we can supply.
Confirmation of customers HPC registration must be provided before we can supply Pharmacy products prefixed with *P* in this catalogue.